After uploading an audio file on the Create Page, some users may experience an "Analyzing" message that seems to get stuck.

This issue can be caused by a few factors, including but not limited to:

  • Uploading unsupported media files

  • Uploading large files which local browser storage can't support

  • Uploading files with unsupported encoding

If you are experiencing this issue: ensure that you are uploading a supported media file type (mp3, m4a, or Wav) and try uploading a smaller portion of the file to reduce file size. 

If the issue persists, please email and our team will assist you.

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