After uploading an audio file on the Create Page, some users may experience an "Analyzing" message that seems to get stuck.
This issue can be caused by a few factors, including but not limited to:
Uploading unsupported media files
Uploading large files which local browser storage can't support
Uploading files with unsupported encoding
If you are experiencing this issue: ensure that you are uploading a supported media file type (mp3, m4a, or Wav) and try uploading a smaller portion of the file to reduce file size.
If the issue persists, please email email@example.com and our team will assist you.
When is support available?
Read this link for support hours: https://support.wavve.co/en/articles/5373873-when-is-support-available-to-help-me