Users may receive the message "Error Decoding Audio File" immediately after uploading an audio file within the "Create" page. 

Steps to resolve this:

1) Ensure you are using Google Chrome (or Microsoft Edge)

2) Restart your browser application

3) Try clearing your browser's cache

4) Contact The Wavve Team directly

When is support available?

Read this link for support hours: https://support.wavve.co/en/articles/5373873-when-is-support-available-to-help-me

Did this answer your question?