Instagram can be an amazing channel for sharing your content. However, sharing video files created by Wavve can be tricky because Instagram only allows you to upload video files via the mobile app.
For Those with Android Devices:
1. Wavve sends you an email with a link to your video. Access that email from your phone and download the video.
2. Post to Instagram from your phone.
For Those with iOS Devices:
Update: As of iOS update 13, you can download videos to your iOS device (iPhone / iPad) with the Safari browser. You cannot download your videos to your iOS device with other browsers, though. You must use Safari to download videos on iOS devices.
With iOS 13, tap the Download link in the 'More' drop-down menu below your video on the My Videos page. The video will then download to the File Manager app on your iOS device.
Open the File Manager app on your iOS device. Locate the video you would like to share to Instagram. Select that video. Then click the Share button in the top-right corner of your device's screen. Select Instagram from the Share list. If Instagram is not in your share list, scroll that selection list to the right until you see More. Tap on more and then select Instagram from the list of available apps that appear.
If you are not able to update to iOS 13, follow the directions below.
The easiest way to post to Instagram is to get your Wavve video from your Mac computer to your iPhone using Airdrop.
From the My Videos page, download the video you want to share to Instagram from your Mac.
Play the video file using Quicktime.
Click the "Airdrop" icon and save the video to your Airdrop account in the cloud:
4. Access the file via Airdrop on your iPhone:
Posting To Instagram Via Desktop
The Wavve Team uses Buffer to post Wavve videos to Instagram. Buffer is an online tool that helps you manage scheduled posts to Facebook, Instagram, etc., and will also allow you to post videos directly to Instagram (for free).
Buffer even allows you to directly schedule to Instagram (no mobile app needed) if you use an Instagram business account (personal profiles are not eligible and must use the third party mobile app).
Unfortunately, iOS devices do not allow videos to be downloaded via a link. Instead, you will need to email the video to yourself as an attachment. You can then save the attachment to your iPhone camera roll and post directly to Instagram.
If you need additional assistance, create a support case and we will be in touch!
When is support available?
Read this link for support hours: https://support.wavve.co/en/articles/5373873-when-is-support-available-to-help-me