Before you upload your audio file, be sure that you have created your first design template by accessing the My Designs page and clicking Add Design. This is where you will upload your image, choose a sound wave, and determine your design.
If you have already created your first design, head to the Create Page and look for the Upload Audio function:
Sill have questions? Shoot us an email at firstname.lastname@example.org or submit a chat through our chat widget.
When is support available?
Read this link for support hours: https://support.wavve.co/en/articles/5373873-when-is-support-available-to-help-me