If the waveform on your video is not moving after generating a video, it may be because of one of three things.

  1. The image used in your design is a very high resolution.

  2. There are a lot of stacked images in your design.

  3. The waveform was turned into an image.

Try creating a new design and use an image that matches the resolution of your template. 

If you need further help, reach out to support and send us a message!

When is support available?

Read this link for support hours: https://support.wavve.co/en/articles/5373873-when-is-support-available-to-help-me

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