Wavve operates out of the east coast of the United States of America. So, our support hours are based on Eastern Standard Time.
We are always available between 9 AM to 5 PM, EST Monday through Friday for immediate support.
Wavve support is off for the following Holidays:
Martin Luther King Jr. Day
If a holiday lands on a weekend day (E.g. Saturday or Sunday), support will be closed the previous Friday before that holiday instead.
If you need help after those hours, leave us a message using the chat bubble in the bottom right corner of the website. We will respond as soon as we can!
Wavve will also respond during the evenings and weekends when we are available as well. Though live support after hours is not guaranteed.
You may also be able to find answers to your questions on our YouTube channel or in the help section in Wavve, too!
Knowledge Base: https://support.wavve.co/en/
Finally, you can email support after support hours for assistance at firstname.lastname@example.org.