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Find answers to errors & issues

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17 articles in this collection
Written by Baird Hall and Jon Welling

How do I share videos to Facebook?

Sharing videos to Facebook and other social media
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Written by Jon Welling
Updated over a week ago

How Do I Create A Wavve Link?

Set up instructions for your personalized Wavve Link
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Written by Baird Hall
Updated over a week ago

How do I share videos to Instagram?

Sharing videos to Instagram and other social media
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Written by Jon Welling
Updated over a week ago

How do I save videos to my iPhone?

Saving videos to an iPhone
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Written by Jon Welling
Updated over a week ago

How do I delete my account?

How to delete or deactivate an account
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Written by Jon Welling
Updated over a week ago

Why is the waveform not moving?

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Written by Jon Welling
Updated over a week ago

Where Can I Find My Invoice or Receipt?

Where can I find past receipts, payments and invoices for my account?
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Written by Jon Welling
Updated over a week ago

My Video Title Will Not Save

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Written by Jon Welling
Updated over a week ago

Why Isn't My Title Saving?

My video won't save after editing the title.
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Written by Jon Welling
Updated over a week ago

My Wavve Link Page Says It Is Insecure With a Custom Domain

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Written by Jon Welling
Updated over a week ago

Unable To Change The Color Of The Waveform When Editing A Design

What to do if you have problems editing the color of a waveform
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Written by Baird Hall
Updated over a week ago

Moving Videos to iPhone Via Airdrop

How to use Airdrop to move a video from Mac to iPhone
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Written by Baird Hall
Updated over a week ago

"Error Decoding Audio File" Error Message After Uploading An Audio File

What to do if you receive the "Error Decoding Audio File" error message
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Written by Baird Hall
Updated over a week ago

Stuck On "Analyzing" Message After Uploading An Audio File

What to do if your video is stuck on "Analyzing"
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Written by Baird Hall
Updated over a week ago

Video Stuck at 100% While Generating

What to do if your video gets stuck while generating
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Written by Baird Hall
Updated over a week ago

Audio Clip Chosen Is Different Than The Audio In Generated Video

What to do if the audio during editing and in finished video do not match up
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Written by Baird Hall
Updated over a week ago

Unable To Save Design When Creating or Editing

What to do if you're unable to save your design
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Written by Baird Hall
Updated over a week ago